Control Client Partner – Program Management Office (Openbank)

Madrid, Comunidad de Madrid, es
Company: Banco Santander
Category: Production Occupations
Published on 2021-06-22 22:04:15
Control Client Partner – Program Management Office (Openbank)(

Número de puesto:



We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion. In 2016 the re-launch of the Bank began and since then we have been in continuous expansion and growth, especially in our technological side. We work in a start-up format, using agile methodologies to take our clients' experience to the next level. In 2019 we launched the Bank in the Netherlands, Germany and Portugal and we are almost landing in Argentina, with others to follow.

Our culture makes us different; social and diversity clubs are part of our essence and allow us to live our culture every day.

We are a flexible and fast adapting team that currently works remotely most of the time using all kinds of communication tools, we haven´t noticed the change!

Mission and responsibilities:

Coordination of the relationship model with the Openbanks (countries) served by ODS. Main tasks:

  • Coordination of SLAs and KPIs of services
  • Coordination of the evolutionary management of the country (proposals, approvals, support)
  • Contract coordination (Services, SLA's, KPIs, prices, conditions, time to market)
  • Periodic review of cost drivers, volumes, costs attributable to each country, pricing
  • Billing coordination
  • Requisitos

    What are we looking for in this position?

  • 5-7 years of experience in related tasks.
  • Business Administration or Engineering (Master in finance will be a plus)
  • Banking experience.
  • Experience in IT sector.
  • High knowledge of accounting.
  • High level in the use of Excel, power point.
  • Bilingual in English and Spanish.
  • What do we offer?

  • Immediate incorporation to a dynamic and agile company with a growth and expansion project.
  • Working in start-up mode with the support of Grupo Santander.
  • Competitive remuneration and attractive benefits package.
  • Possibility of growth within the company and the Group.
  • Collaboration in international projects and possibility of contact with different countries.
  • Excellent work environment, social clubs and frequent events (now virtual).
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